Made Snappy makes
complex work simple

Whether you’re exploring Made Snappy for the first time or looking for more information about our products and services, you’ll find answers here.

From floor plans and virtual tours to photography, pricing and getting started, we’ve brought everything together in one place to help you find the information you need quickly. If you can’t find the answer you’re looking for, please reach out to us, our team is happy to help.

  • STARTING OUT
  • TRIAL
  • FLOOR PLANS
  • VIRTUAL TOURS
  • PHOTO ENHANCE
  • MARKETING FUNCTIONS
  • PRICE & CONTRACTS
  • SUPPORT

FAQ: Starting Out

Accurate Floor Plans and Immersive Virtual Tours from 360 photos. Professional Enhancements for your photos and Marketing Tools to make it all sing!

For corporate customers with a monthly requirement we recommend booking an online demonstration. During this session we show you the system, discuss your requirements, and recommend an affordable package. Trials are also available

Set up takes less than a minute, in fact you can capture a 3 bed semi with gardens in less than 10 minutes.

Following your onboarding training we advise using our service as soon as possible, ideally that day.

We provide training to familiarise yourself with our equipment and our customer portal and to alert you to any common pitfalls. Most users only require one short session.

Our service is designed to work with Ricoh Theta cameras (the best for indoor 360’s) but we can work with most 360° cameras. Contact our customer service team and they’ll be happy to confirm if your camera is compatible.

FAQ: Trial

Contact us

No. We offer a range of equipment options depending on your requirements, including packages for customers with compatible hardware.

Yes. As your business grows, your Made Snappy package can grow with you.

No. We’ll explain your package, any optional extras and your ongoing costs before you commit.

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FAQ: Floor Plans

Yes, our floor plans and measurements are at least 98.4% accurate. We are a RICS technical partner and are approved by industry groups.

Floor plans and virtual tours are delivered next working day guaranteed. (Production Working Days are 9am – 5pm Monday to Friday)

Our floor plans and virtual tours are compatible with Rightmove and other platforms.

Your branding and watermarks are automatically added to every floor plan

Yes we provide multiple editing features in the customer portal and as we operate the processing we are able to accommodate non standard requests, please contact your account manager or our production hotline.

FAQ: Virtual Tours

Virtual Tours are created inhouse by our team – we have full control. It is important to ensure your hallway/corridor shots have open doors so they team knows how the rooms fit together.

Yes. Your tours are ready to upload to Rightmove, Zoopla, your own website and your wider marketing activity.

Yes your virtual tours can have a fully branded wrapper along with live links to your normal call details such as Mobile, WhatsApp and Email

Our Tours come with built in social media sharing controls to help increase the listings exposure

Yes we provide multiple editing features in the customer portal and as we operate the processing we are able to accommodate non standard requests, please contact your account manager or our production hotline.

Yes, our 360 camera works well inside or out, including outbuildings, garages, basements and of course gardens and drives.

We recommending using the additional 4 metre aerial pole to get unusual perspectives for the outdoor spaces on your property

Yes, everyone must leave the field of view of the camera

Yes, we blur pictures and data to ensure that your clients data and privacy remains secure and we comply with all relevant legislation and regulations, including GDPR.

Yes there are both public and private versions of tours available as standard, private tours require email validation.

FAQ: Photo Enhancement

No. Made Snappy is designed for estate agents, negotiators and property professionals rather than trained photographers.

You can capture photographs using a smart phone or a digital camera as part of your normal property visit.

Sky Replacement, White Balancing, 360 Enhancements, Sharpening, Object Blurring, Image Relighting, Brightness Boost, Contrast Boost

Yes, we offer an object removal service, this has a small additional cost per item/size.

No. Every image starts with your real photograph. We use AI-assisted enhancement to improve lighting, colour, sharpness and presentation.

Every property at Made Snappy includes up to 25 professionally enhanced images are included with every standard property capture, with additional images available if required (charges apply).

Yes Made Snappy is the only supplier to offer blue sky replacements on 360 Virtual Tours

Your professionally enhanced photographs are usually delivered with in 30 minutes of submission.

FAQ: Marketing Features

Your logo is added to Tours and Floor Plans as standard, ensuring your brand is promoted when shared

Using a private tour, requires users to complete a registration form before viewing a property, enabling you to capture details like a validated email address

We offer in tour contact, for Calls, Messenger Apps and Email

Yes, WhatsApp call me links are embedded into your tours

Yes, you can toggle notifications so that your alerted to everyone who accesses a tour. Enabling you to contact prospective buyers during high intent periods

You can see data on private/protected virtual tours such as; who viewed, how long they viewed and if they shared it.

Yes, every Made Snappy agent has a dedicated showcase, featuring your favourite, floor plans, virtual tours and photography

FAQ: Price and Contracts

We offer flexible e-commerce and lower-volume options for customers who don’t need a full monthly subscription.

No. We offer a range of equipment options depending on your requirements, including packages for customers with compatible hardware.

Yes. As your business grows, your Made Snappy package can grow with you.

No. We’ll explain your package, any optional extras and your ongoing costs before you commit.

Yes, any properties you complete over your contracted amount are charged at your standard contract rate.

Yes. We offer flexible e-commerce and lower-volume options for customers who don’t need a full monthly subscription.

FAQ: Support

We provide both customer account and production support during normal office hours (9am-5pm Mon-Fri)

We provide comprehensive training for you and your team, including refresher sessions for new team members, and our customer portal includes lots of support videos for support and guidance out of hours

Contact us on 01752 545 828 (9am-5pm Mon-Fri) and we will help, outside these hours leave a voice mail or complete a support request

We are based in Plymouth, in the heart of Devon on the South West Coast of the United Kingdom


If you still have a question please submit a support request


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Listings in minutes

Accurate floor plans, immersive virtual tours, professional photo enhancements and a marketing suite from a single 10-minute property visit delivered next work day guaranteed.